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In compliance with the regulations applicable to the wholesale trade industry, the company establishes the deadline of 15 days for a refund or exchange of the product by extraneous circumstances that have manufacturing defects.

Returns



The price marked on the product without VAT, which will be billed a disaggregated basis. All in compliance with Law 37/1992, of December 28 the existing tax value added to the April 1, 2015.

If the received products arrive damaged, defective or incorrect, you may exercise your right to return the / items. To do this you must notify your request by email within 5 days of receiving your order. Returned items should be in our store within 15 days of receipt.

Return for acceptance should meet the following requirements.

1. The return must be sent electronically to Lookat bags. info@lookatspain.es Within 5 days of receipt.

2. Products must not be used or damaged. The articles will be reviewed by our quality department, if damaged, stained or used, the return will not be accepted. In that case it shall be forwarded her and / or the refund is rejected.

3. All labels must remain intact.

4. Products will be returned in its original packaging.

5. The return of all products will be made in a single shipment.

6. Cost of return transport whether as inherent therein expenses such as taxes import / export borne by the customer.

After acceptance by our department, the return will be sent the same article in case you want or the corresponding amount will be credited to your next order, or in your account within 10 days of receipt the prayer book in our store. Please note that any loss due to the potential costs of transportation, handling and taxes will not be purpose-back.

If they had any questions regarding returns do not hesitate to contact our Customer Service at info@lookatspain.es Or directly by clicking contact.


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